Name
Panel Discussion: How Kiosks Have Improved the Overall Customer Experience
Date & Time
Thursday, October 22, 2020, 1:00 PM - 2:00 PM
Description

In this session, discover how kiosks help retail outlets create efficiencies and drive customer engagement. More prevalently, merchants are deploying them to help combat long queues, and allow staff to refocus their energy into shaping pleasant customer experiences. Some of the benefits include shorter queues, improved order accuracy, and higher basket lifts. These benefits are not limited to QSR's and kiosks present compelling use cases in the Retail industry.  Hear from Merchants how their kiosk implementations have improved the overall customer experience.